Introduction
Petits Papillons Nursery ("we," "our," or "us") operates the Petits Papillons Nursery mobile application (the "App"), available on iOS and Android. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the App.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when creating an account or contacting us.
- Child Information: Your child's name, age, class assignment, and related nursery information necessary to provide our services.
- Usage Data: Information about how you access and use the App, including device type, operating system, app version, and interaction data.
- Push Notification Tokens: Device tokens used to send you notifications about your child's activities and nursery updates.
- Photos and Media: Photos or media shared within the App related to your child's nursery activities.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve the App and its features.
- To facilitate communication between parents and nursery staff.
- To send daily reports, activity updates, and event notifications.
- To manage your account and provide customer support.
- To ensure the security and integrity of the App.
- To comply with legal obligations.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With Nursery Staff: To facilitate communication and provide the nursery services you have enrolled in.
- Service Providers: With trusted third-party services that assist us in operating the App (e.g., hosting, analytics), bound by confidentiality agreements.
- Legal Requirements: When required by law, regulation, legal process, or governmental request.
- Safety: To protect the rights, property, or safety of Petits Papillons Nursery, our users, or the public.
Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and transmitted using encryption where applicable.
While we strive to protect your information, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When your data is no longer needed, we will securely delete or anonymize it.
Children's Privacy
Our App is designed for use by parents and guardians of children enrolled at Petits Papillons Nursery. We do not knowingly collect personal information directly from children. All child-related information is provided by parents, guardians, or authorized nursery staff.
Your Rights
You have the right to:
- Access the personal information we hold about you and your child.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data, subject to legal obligations.
- Withdraw consent for data processing at any time.
- Request a copy of your data in a portable format.
To exercise any of these rights, please contact us using the details provided below.
Third-Party Services
The App may use third-party services such as Firebase (by Google) for authentication, data storage, analytics, and push notifications. These services have their own privacy policies, and we encourage you to review them:
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically. Continued use of the App after changes constitute acceptance of the updated policy.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Facebook: Petits Papillons Nursery Qatar